The amount charged varies based on the card used down to the business type. Interchange makes up the bulk of processing fees; Visa and MasterCard decide what interchange will cost.

Our customers take advantage of Interchange Optimization, an AI that will auto-populate the needed information to get the best interchange rates.

While your bank can do processing, they are usually on the higher-priced end of the lineup and typically aren’t well versed in the industry.

More ways to accept a payment means customers have a more effortless shopping experience and increased revenue generation.Mobile Payments: A mobile payment is made for a product or service through a portable electronic device such as a tablet or cell phone.

• Contactless Payments: Touch-free payments made with credit cards, debit cards, key fobs, or other devices, such as smartphones, smartwatches, other mobile type devices, or near field communication (Samsung Pay, Apple Pay, Google Pay, or bank application) for making secure payments.
• eCommerce Payments: eCommerce is the buying and selling of goods or services on the internet. The convenience of online payments is now a necessity, combined with the simplicity and convenience of shopping, and paying online is an ever-growing trend.
• Virtual Terminal: A virtual terminal is a software application for businesses that enable them to take payment, specifically a credit card, without requiring the physical presence of the card.

ACH Payments: ACH stands for Automated Clearing House. This facilitates electronic payment and automated money transfers between banks.

Credit card processing can be done safely and securely by using EMV. 

Ensuring that equipment is up to date and capable of handling the security updates is crucial.

The payment Card Industry Data Security Standard, or PCI, is mandated by the card brands but governed by the Payment Card Industry Security Standards Council. Each business must comply with the PCI standards and keep its environment regarding card transactions secure to reduce fraud. We take care of your PCI compliance free of charge, helping you be as safe as possible. 

Our customers have access to 24/7/365 US-based customer service. Hold times are typically 30 seconds or less. When you need technical support, a team of experts is available to find a solution as quickly as possible.

Merchant services are messy sometimes; in fact, most people have been burned at least once or twice.

We differ because we shed light on an industry that can seem a bit grim: our upfront honesty and transparency flip things to be a positive experience. 

No matter the reason behind wanting to make a change, it can be a stressful situation you’d rather avoid.

We strive to reduce each pain point for our customers. With Platinum’s integrity, you can feel confident your business will receive the utmost professional care, along with a warm personal touch from your payment professional.

You must provide a business bank account, financial statements, business license, physical address, employer identification number (EIN), sole proprietorship, and a completed application to qualify for payment processing.

It helps to submit previous processing statements and a voided check for a better processing rate.

Customers can expect approval within 24-48 hours. Sometimes, more documentation is needed, which can extend the time frame.

Government regulations require us to obtain specific information from companies to facilitate payments on your account, and it’s also necessary to get bank account information. Hence, you receive your money on time

The average time frame varies from the same day up to 48 hours. We use the same KYC or Know Your Customer as banks and other financial institutions use to reduce fraud and verify customers.

Interchange plus, also known as cost-plus pricing, our preferred structure, is straightforward and transparent.

It is harder to have hidden fees. Check out all the interchange rates published by Visa and MasterCard if you’d like to.

The time between transaction and deposit will range from hours to three days to process and reflect within a bank account. *Bonus – FREE next-day funding if you’re with US Bank