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What Square’s Recent Changes Mean For You

What Exactly Went Down

 

In June 2020, Square made recent changes in its rolling policy regarding the handling and processing of customer transactions. They can now hold up to 30% of the money a customer pays for as long as four months before crediting it to merchants. That’s more than a whole financial quarter’s worth of time. Even worse, Square enforces the holding period on a select number of sellers, but does not specify who or on what condition would justify the holding besides vague descriptions of “risky” transactions and the selling of “goods or services more prone to disputes.” 

 


 

How Square’s Policy Change is Impacting Small Business Owners

 

The policy change comes as a surprise for many small business merchants. Contractors, plumbers, and even local legal firms felt significant impacts on the customer fund holdings. Enacted with little warning, Square’s move is disappointing, to say the least, and flies in the face of previous measures that the company promised to help small merchant consumers during the onslaught of the pandemic. Square claims it began the policy changes earlier last year. But with this recent change in transactional holdings, small business owners are concerned that the transactional holdings will usher more local businesses to close down their doors for good. Square claims that only 0.3% of merchants were impacted by the change, but over 2,715 individuals have already composed and signed a petition on Change.org, calling out Square’s policy change as an “unethical business practice.” The number of signatures continues to climb at the time of this writing. 

 

Transparency in Changes, Advocacy for Small Businesses

 

At Platinum Payments, we are transparent with our products and services to our customers. There are no term fees attached, there are no margin increases, and we never change our policies without warning. Small business owners can rest assured that they’re getting the service they expect and deserve to keep focusing on their own customers.  

There are also no term contracts with Platinum Payments, so merchants can pay for the equipment and services they need, and skip what they don’t. We also provide COVID safe transactional options and a customer support staff that’s open 24 hours a day, 7 days a week. 

Small businesses are the backbone of America, and we’re here to support them every step of the way. Don’t be square, be more well rounded. 

Contact our staff today to see how we can help your business get back on your feet. We offer afree analysis service to help get you started.

 

 

Platinum Payments + FourSide Solutions

FourSide Solutions recently partnered with Platinum Payments to make it even easier for FourSide Solutions customers. With Platinum Payment’s turnkey e-commerce and merchant ID process, customers can quickly complete an online form that has been branded with FourSide’s logo and tailored specifically to fit our clients’ needs, as well as provide important business information, and have e-commerce capabilities in place within days. With other payment processors, this can take weeks. With competitive processing fees, this automated process offers customers the most streamlined process in the industry.

 


 

The self-storage business is a growing industry that has earned its way into many investors’ portfolios. It is an industry that offers great financial returns when technology and eCommerce are implemented. Fourside Solutions, a self-storage management and technology company, is a leader in the industry that offers customers the ability to manage their self-storage facilities remotely. This hands-off approach to the industry allows investors to manage more facilities, reduce management staff, and see a greater ROI (return on investment).

Here are some of FourSide Solution’s key features:

  • Easy-to-manage and build a website that is completely catered to the self-storage business. Customers can deploy their website in hours with all the bells and whistles one expects from a website builder.

  • Turn-key e-commerce that offers customers the ability to receive customer auto-payments, oversee overdue payments, and manage payment cycles.

  • Auto-updates of inventory allows clients to have the ease of browsing and renting completely online.

  • Fully customizable email communication with customers regarding payments and credit card declines.

  • On-demand reporting tools that provide inventory, rent roll, ROI, and trends.

  • Easy integration of legacy data that includes storage units and customer data to make the transition to Fourside Solutions seamless regardless of the business’s current e-commerce or check-paying process.

 

 

For more information, check out www.foursidesolutions.com or call 855-275-4584

 

 

Perks of the Poynt

Poynt Smart Terminal

 Start Taking Payments On One Of The Most Beefed-Up CONTACTLESS Smart Terminals!

 

Just how beef-ed up you ask?


For starters, some of the most popular perks of the Poynt is that it comes equipped with

  • dual touchscreens ( 7″ and 4.3″),
  • an 8-hour battery life,
  • a built-in printer,
  • an EMV card reader,
  • AC input,
  • a 5 MP front camera and a
  • 2 MP back camera.

The Poynt is Wi-Fi and 4G enabled as well as ready for NFC contactless payments like Apple Pay and Google Pay.

 

To really show how sweet the Poynt can be, this guy will even be friends with all of your favorite accessories!

What accessories do you ask?

That list includes…

  • wired and wireless printers
  • cash drawers,
  • and barcode scanners!

 

There is even a QuickBooks Plug-In to boot!

Now you can keep track of everything in one place and seamlessly with your QuickBooks account.

 

 

Other perks and benefits of this hand-hand terminal includes Poynt HQ, the most user-friendly dashboard you have ever seen, it’s a “true love at first sight” kind of dashboard. Accessible from any smartphone, tablet, Poynt terminal, or internet browser. HQ provides real-time sales data, remote account management. There is an additional messaging feature that allows merchants to communicate with clients.

It is fully customizable to allow for organizing your inventory to your heart’s content, whether you prefer by price, color, or size, you have all the control. As an added bonus each category can support up to 500 different items!


PCI compliance is a big deal around here and with Safe-T Solo already built in, it’s guaranteed that all sensitive card information is encrypted and tokenized. We make sure you are PCI compliant to avoid a data breach, allowing you to heave a sigh of relief knowing you’re protected against fraudsters. Each and every payment is end-to-end encrypted keeping your customers’ card data safe and secure.

So, to basically summarize, this piece of equipment is top of the line and so simple to operate, add on our Platinum Guarantee and you will be asking yourself why you didn’t make the switch earlier.

In the market for a new point of sale or interested in upgrading?

Give us a call at 1-866-921-2982

Banking Services vs Platinum Payments

Banking Services vs Platinum Payments: Rates, Flat Rate, Funding and Pricing!

Banking Services vs Platinum Payments: Rates, Flat Rate, Funding and Pricing! We get that having everything all in one place makes things easier, however, easier is not always better. Banks that offer merchant services may not be in your best interest. Here are just a few of the differences between banks and Platinum Payments.

Banks

Rates Are Not Competitive

Companies are advertising set rates, and low rates but you need to do your homework. Flat rate pricing may not be your best option, thinking you are getting a low advertised rate but the added fees and assessments may not be fully disclosed. You may be told you are getting a rate as low as 1.5%, which may be true, for the first month or two of processing, then it will slowly increase and most business owners are unaware of the upped prices. If you are aware, you will then need to babysit your account for the rest of time.

Having A Middle-Man

When comparing merchant services between a bank and a credit union, the credit union will often have better rates and fees for those who want to have their services at the same place they do their banking. Banks tend to re-sell the merchant services with an intense mark-up, and then lock you into a contract or equipment lease. Banks typically do not make their money from business services, so they need to increase the fees paid so they can be profitable.

Funding

A lot of banks will promote next or same-day funding to entice merchants.

No Industry Experience

Tellers and managers are not typically versed in the ins and outs of how merchant accounts and credit card processing. They may unknowingly give you bad advice and lead you down a path that may result in a disaster. They will not be able to provide you any customer service or help with your account whatsoever should any problems arise.

Contracts

No one wants a contract, but when there is the potential of added margin twice a year, they will definitely take advantage of that. Banks are in the business of making money and will do whatever it takes to lock you in with them to have the security of revenue off your business.


Platinum Payments

Rates ARE Competitive

We have many different pricing structures, the use of Interchange Optimization, and some of the lowest rates available.

NO Middle-Man

There is no middle man, no extra mark up, you are dealing directly with your processor. Cutting out the extra hands in the cookie jar ensures things will be more cost-effective and much more simple.

Funding

Any merchant can get the same features and usually more options and it is cheaper than the bank.

A Lot of Industry Experience

We have Payment Professionals who are trained weekly to stay with current trends and technology. Our headquarters office alone has over 50 years of combined experience in the industry. Why not work with the best?

No Contracts

We don’t do them, we don’t want to be in one, so we don’t force our clients into one either. We don’t raise our rates. This is one small part of our Platinum Guarantee, read more about that here.


This is just a sample of the differences.

Get with a Payment Professional today to learn more about our other products and services.

We want to use our expertise to help you with all of your processing needs.

Interchange Class Action Lawsuit

Most business owners are aware of the Payment Card Interchange Fee and Merchant Discount Antitrust Litigation. It has been a long road, but things are finally starting to come together.

This case has been brought on behalf of merchants who are representing all merchants in the class-action suit. On Friday, January 3, 2020, the final approval order was filed with the court.

The lawsuit brings forth claims that merchants paid excessive fees to be able to accept payments from Visa, MasterCard, and other Network Defendants*. The settlement claims the defendants had violated antitrust laws.

This settlement creates the following Rule 23(b)(3) Settlement Class: All persons, businesses, and other entities that have accepted any Visa-branded Cards and/or Mastercard-Branded Cards in the United States at any time from January 1, 2004, to January 25, 2019, except that the Rule 23(b)(3) Settlement Class shall not include (a) the Dismissed Plaintiffs, (b) the United States government, (c) the named Defendants in this Action or their directors, officers, or members of their families, or (d) financial institutions that have issued Visa-branded Cards or Mastercard-Branded Cards or acquired Visa-branded Card transactions or Mastercard- Branded Card transactions at any time from January 1, 2004, to January 25, 2019.

What is this lawsuit about?

Merchants that accepted Visa or Mastercard credit or debit cards between January 1, 2004, and January 25, 2019, claim that Visa and its member banks violated the law because they set the interchange fees and because they imposed and enforced rules that limited merchants from steering their customers to other payment methods.

Those rules include; so-called no-surcharge rules, no-discounting rules, honor-all-cards rules, and certain other rules. Doing so protected them from competitive pressure to lower the interchange fees.

It is reported Visa and Mastercard conspired together about continuing in those activities despite the fact that both Visa and MasterCard* changed its corporate structure to become a publicly owned corporation after this case was filed.

The Defendants state they have done nothing wrong, that their business practices are legal, justified, the result of independent competition and have benefitted merchants and consumers. However; their unjust conduct has had the effect of forcing merchants to overpay their interchange fees. Had they not acted upon these allegations, those fees would have been lower.

What is an interchange fee?

When a purchase is made with a credit or debit card, there is an interchange fee tied to those transactions, which is usually around 1% to 2% of the purchase price. Interchange fees are typically the largest portion of fees paid monthly by merchants and are set by the card issuers.

Why is there a settlement?

Both sides agreed to settle the case after 13 years of litigation. After mediation and negotiations, it was agreed up to settle outside of court and avoid the expense and time that a trial and the appeals that would follow.

How much money will be provided in this settlement?

Visa, Mastercard, and the Network Defendants* have agreed to provide $6 billion to merchants that wanted to be a part of the settlement. Those who chose to exclude themself from the settlement will not receive any compensation.

How do I get my share of the money from the settlement?

You need to file a claim to get money from this Settlement. You should have received a claim form in the mail or by email. You can register by clicking this link.


Network Defendants:

“Visa”: Visa U.S.A. Inc., Visa International Service Association, and Visa Inc.; and

“Mastercard”: Mastercard International Incorporated and Mastercard Incorporated; and

Bank Defendants: Bank of America, N.A.; BA Merchant Services LLC (formerly known as National Processing, Inc.); Bank of America Corporation; Barclays Bank plc; Barclays Delaware Holdings, LLC (formerly known as Juniper Financial Corporation); Barclays Bank Delaware (formerly known as Juniper Bank); Barclays Financial Corp.; Capital One Bank (USA), N.A.; Capital One F.S.B.; Capital One Financial Corporation; Chase Bank USA, N.A. (and as successor to Chase Manhattan Bank USA, N.A. and Bank One, Delaware, N.A.); Paymentech, LLC (and as successor to Chase Paymentech Solutions, LLC); JPMorgan Chase & Co. (and as successor to Bank One Corporation); JPMorgan Chase Bank, N.A. (and as successor to Washington Mutual Bank); Citibank, N.A.; Citigroup Inc.; Citicorp; Fifth Third Bancorp; First National Bank of Omaha; HSBC Finance Corporation; HSBC Bank USA, N.A.; HSBC North America Holdings Inc.; HSBC Holdings plc; HSBC Bank plc; The PNC Financial Services Group, Inc. (and as acquirer of National City Corporation); National City Corporation; National City Bank of Kentucky; SunTrust Banks, Inc.; SunTrust Bank; Texas Independent Bancshares, Inc.; and Wells Fargo & Company (and as successor to Wachovia Corporation).

Converge

 

Converge is a very robust payment gateway for processing payments accessible from any secure browser. Converge gets it done quickly, safely, whether in-person, online or while out and about. It has a full range of payment types such as debit/credit cards, electronic checks, mobile wallets, gift cards, and recurring payments.

Converge is great for any environment. You can take advantage of the mobile app and have the option to use NFC and EMV. Adding a “Buy Button” will allow for adding payments on existing websites, new websites, and integration with over 50 popular shopping carts.

This software is fully encrypted with add-ons to help manage customer information easily. Each transaction is encrypted during every stage of the process. There will not be any sensitive data stored in the app or the card reader. If you were to lose your device or misplace it somewhere you can be assured that all payment information is secure.

One major security option is Tokenization, which allows you to manage customer credit cards and billing information (card on file) in the Card Manager and process transactions manually at a later time, such as something subscription-based, or payment plans.

Converge has billing and invoicing capabilities so you are able to increase your cash flow. You can save time and resources by using Converge to create invoices, email to customers and accept your payments online, or set it up to do recurring billing that will work with credit, ACH, and eChecks and can be customized to whatever time frame you need. Another big benefit is the auto-population that will allow for Level 3 processing, which results in lower fees.

 


Features

 

  • Account Updater — Converge updates automatically to ensure the latest information is used to reduce authorization declines and will streamline payments.

  • Dynamic Currency Conversion (DCC) — Visa and MasterCard credit card purchases are converted instantly at the time of checkout to the cardholder’s home currency. DCC is a great option that gives the cardholder who is aborad the option to process in their native currency or the local currency. Rates are updated daily to have the most up-to-date exchange rates in the market.

  • Multi-Currency Conversion (MCC) — This allows merchants to sell products and services in various currencies and receive funding in their home currency.

  • Multiple-User — Allows merchants to set up a user structure for increased security.

  • Customizable Payment — Allows for online payment and Virtual Terminal payment forms to be configured for unique business needs.

  • Auto Settlement –Allows for programs to automatically settle un-pended transactions.

  • Custom Decline Messages — This Allows for non-approved authorization responses to be customized for consumer-initiated transactions.

  • User-Defined Fields — Supports additional user-defined transaction prompts on all payment forms.

  • Dynamic DBA — This Allows you to customize the information on the customer’s credit card statements, this way you can specify wording that is more recognizable to the customer.



Security Features

Various security features are built into Converge and include:

  • System timeouts after inactivity
  • Restricted system logins
  • Enhanced Logins with IP Recognition
  • Password requirements

With how diverse converge is, it’s no wonder it is one of the top-rated options in the market, in addition to being one of the least expensive, paired with our interchange optimization and Platinum Guarantee, and top it off with one of our Payment Professionals who will make sure you don’t just process with Platinum, you get to experience it.

To read more about Converge click here.

What You Need To Know About Cash vs Card

We have gone over some of the top 8 reasons to take cards. Here are even MORE reasons why taking a card and being a small business is beneficial.

When you are not taking cards, you are losing out on a big piece of revenue from the loss of potential customers. Consumers want the quickest and easiest way to pay. having multiple payment types should go without saying. But in case you need a little nudge to help see the benefit we can break it down into some stats.

We have talked about cash and checks being a dying breed, so therefore we already know that most people are not carrying cash at all, or nothing more than a few dollars for a soda run.

Bankrate did a really cool study on how much cash American’s are carrying on the daily. Here are the results of that study

More than two-thirds of consumers carry $50 or less on a regular basis.

  • About 9 percent of those surveyed say they don’t carry any cash at all.
  • Six percent of those making $75,000 or more carry more than $250 in cash, compared with 2 percent of the overall population.
  • The amount of cash people carry with them is fairly consistent across different age groups.
  • Women tend to carry less than men. Seventy-seven percent of women carry $50 or less on a daily basis, compared with 61 percent of men.
  • Who carries large amounts of cash anymore or wants to pay a $3-$5 ATM fee?
  • It may come at an expense to your business, but some customers will not want to shop at your business if you do not accept credit cards. Either they’ll completely avoid your business, or they’ll spend far less money.

When taking these stats into count, in addition to the 8 Top Reasons To Take Cards it should help you see the bigger picture and the benefits of having multiple payment options. Combine that with more information on consumer trends and there shouldn’t be a doubt in your mind that taking cards is a smart move, so why not do it with one of the best in the industry!

Contact us today to speak with a Payment Professional.

Why Field Service Needs Mobile Payment Options

If your business is still playing the paper invoice and wait game, it’s time to look into upgrades. Mobile payment processing is rapidly taking over because of the convenience for everyone. There is no use for a point of sale when your work is done in the field. This is ideal for those who are in the construction industry or field service industry, such as concrete, roofing, cleaning, plumbing, electrical, restoration, and HVAC.

WHY DOES IT MATTER?

It all comes down to cash flow. Are you a smaller business that relies on payments in order to cover your supplies? Either way, expenses won’t stop coming in. Suppliers, employees, resources, building materials, and other expenses will continue to pile up regardless.

Having to wait for a previous payment on a job in order to get the needed materials for the next job is detrimental to doing business and is likely hindering your profitability. If you are mailing paper invoices it can be anywhere from days to weeks until that payment hits your account.

This is a very cost-effective and simple addition to your business with rewards reaped outweighing the fees that you would have. Think of it as an eco-friendly way to replace stamps, stationery, and accounting/bookkeeping costs.

BENEFITS FROM MOBILE PAYMENTS

The best option is to utilize mobile payment options. Being able to collect payments while out in the field not only ensures payment but also helps you get into a better cash flow position, which in turn will bring about many benefits and stability.

  • Instant payment at the time of service which allows for better planning on future jobs
  • You will save time — It is easier to keep track of everything if you have it in one location.
  • Makes collections simple — It will become less of an issue with payment collected at the time of service.
  • Digital records — Having automated records of job completion and other information at your fingertips
  • Less time between completion of the job and payment which means more work in the future
  • More sales
  • Mobile invoicing apps integrate with accounting software
  • Being able to take multiple payment types
  • The ease and simplicity mean happier customers, and happy customers give referrals.

MOBILE PAYMENT OPTIONS

Platinum Payments has a few different options for mobile payments that will keep you up to date with the latest technology trends.

  • Ingenico Move 5000 wireless terminal
  • ICT 250G wireless terminal
  • Verifone Vx 680 wireless terminal
  • Converge software on your cell phone or tablet
  • Poynt wireless point of sale system

In short, there is no reason that you should NOT be taking mobile payments. If you would like to read more, here is an article by Honeywell that will have a breakdown of more of the benefits of the mobile payment processing VS paper invoice model.

Contact us for help with deciding which mobile payment option would be a good fit for your business. Let our Payment Professionals show you the ins and outs of mobile processing and other services that may be helpful to you.

Platinum Guarantee

Treat others the way you want to be treated, a basic philosophy that every single employee adheres to. Treat others the way they want to be treated is one that Platinum Payments adheres to.

The electronic payment industry can be unchartered waters for a merchant. Merchant Services are necessary for running a successful business, but it is also overwhelming and quite frankly, a major pain for most people.

We have professional consultants to make things go as smooth and simple as possible. They take all the guesswork out of the equation so you, the merchant, can focus on what is most important to you.

The Platinum Guarantee was founded by industry veterans who wanted to offer the best possible solution to their customers. They were tired of worrying about the next rate increase being passed down from the big processors and banks.

Platinum Payments offers programs where businesses and merchants need not fear extra markup constantly being added to their account and they can focus on growing their business instead of managing fees.

What exactly is the Platinum Guarantee?

The Platinum Guarantee is a series of guarantees that protect you, the merchant, from any rate increase, buying unnecessary equipment, term based agreements or termination fees when you sign up with us as your electronic payment processor.

One of the important takeaways from the guarantee is being protected from any rate increases. What most Merchants don’t think to notice is the small disclaimer from their current processor that states a portion of the rate, or the rate in its entirety will be going up. They most likely had signed an agreement with a spectacular rate, but may not realize that those rates will increase over time. Most processors will do a slight increase twice a year. When a Marchant continues to process after they had received a notice, it is taken by the processor as an agreement to their new terms and conditions.

How will the Platinum Guarantee help my business?

We GUARANTEE that we will not raise those rates. That being said, we cannot control what issuers will do with their rates, but our margin will never increase. We like to have a custom plan for every merchant to best meet their needs. After a few months of processing, we do a reevaluation of the account to make sure the merchant is in the best position we can offer.

If our merchants are happy and doing well, we are happy and doing well. Our success is built upon the success of our clients and we are in it for the long haul. We want to build long-lasting professional relationships, be able to offer the newest technology, products, and services as well as making sure our clients are following the rules and regulations to make sure that they will be protected. We monitor our accounts to make sure that the Merchant is in compliance and taking cards the right way to maximize fraud protection and savings.

Data Privacy Policy Agreement.

Applicant Privacy Policy
English


Legal Disclaimer
Effective Date: January 1, 2021
This Applicant Privacy Policy (the “Policy”) describes the practices of Platinum Operating Company, LLC d/b/a Platinum Payments (“Company”) regarding the information that is solely collected through the Platinum Workforce Now portal (“Careers Site”) in connection with your application for a job or internship with us.


1. CATEGORIES OF INFORMATION WE COLLECT THAT YOU PROVIDE
We may collect the following information from you in connection with your application through the Careers Site: Name, e-mail address, mobile number, work authorization status, resume, profile information (e.g. work experience, education, skills, licenses & certifications, and memberships), professional and other work-related licenses, permits and certifications, references, and any other information you elect to provide to us (e.g., employment preferences, willingness to relocate, current salary, desired salary, awards, or professional memberships).
If you do not provide sufficient information, we may be unable to consider your employment application.
However, please avoid submitting the following information that may qualify as sensitive information under applicable law, except where such information is legally required: information on race, religion, ethnicity, nationality or national origin, age, gender identity, sex life or practices or sexual orientation, marital status, medical or health information (including disability status), genetic or biometric information, biometric templates, political or philosophical beliefs, political party or trade union membership, background check information, judicial data such as criminal records or information on other judicial or administrative proceedings, and veteran status.
If the personal information you provide contains details of the information referenced in the preceding paragraph or your job evaluations or educational records, you authorize us to handle such details for the purposes of your job application.
Any information you submit through the Careers Site must be true, complete and not misleading. It is your responsibility to ensure that information you submit does not violate any third party’s rights.
If you provide us with personal information of a reference or any other individual as part of your application, it is your responsibility to obtain consent from that individual prior to providing the information to us.


2. USE OF INFORMATION / LEGAL BASIS
We collect and process information about you for the following reasons:
a) Because you voluntarily provide this information;
b) Because this information is necessary to take steps at your request prior to entering into an employment or internship;
c) Because this information is of particular importance to us and we have a specific legitimate interest under law to process it;
d) To comply with a legal obligation; or
e) Where necessary to protect the vital interests of any person.
The information that you submit on the Careers Site will be used for our personnel recruitment, management, and planning purposes, as permitted by local law, including:
• To process your application;
• To assess your capabilities and qualifications for a job;
• To conduct reference checks;
• To respond to your inquiries and communicate with you about your application, and to send you information regarding the Careers Site and changes to our terms and policies;
• To comply with or monitor compliance with any applicable law or regulation;
• To conduct background checks if we offer you a position; and
• To preserve our other legitimate interests, for example, for our administrative purposes, aggregate management reporting, internal training, and as generally required to conduct our business.
The information about you will be added to our candidate database. If you do not wish us to do this, please contactwendy.clawson@ptpay.us.
If we hire you, personal information we collect in connection with your application may be incorporated into our human resources system and may be used to manage the new-hire process; any such information may become part of your employee file and may be used for other employment-related purposes.
We may also use the information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to protect our legal rights and operations or the rights, privacy, safety or property, and/or of us, you, or others; and (e) to allow us to pursue available remedies or limit the damages that we may sustain.


3. DISCLOSURE OF PERSONAL INFORMATION
We may share personal information with affiliates and/or partners that are involved in and/or for performing pre-employment, post employment processes in compliance with state and federal law, evaluating candidates for a given position and to track employee and/or contractor performance and progress. We will make the information available to personnel with a business need to know the information, including personnel in the recruiting, human resources, and information technology departments, and in the department responsible for the position for which you are applying and for which you, if hired on an employee or contract basis, hold.
We may share personal information with third-party service providers who provide services such as hosting and operating the Careers Site, recruiting assistance, background check processing, Work Opportunity Tax Credit, eVerify, Equal Employment Opportunity Commission, and any other governmental programs the business elects for voluntary or compliance purposes and similar services.
We also may share personal information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to protect our legal rights and operations or the rights, privacy, safety or property, and/or of us, you, or others; and (e) to allow us to pursue available remedies or limit the damages that we may sustain.
We may transfer information in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
Disclosing your personal information may include transferring personal information to other countries (including countries other than where you are based that have a different data protection regime than is found in the country where you are based). If you are located in the European Economic Area (the “EEA”), this may include countries outside of the EEA.


4. DATA RETENTION
We keep your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you (such as an application process); as required by a legal obligation to which we are subject; or as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).
We may remove personal information for inactive accounts, subject to any applicable legal or regulatory obligations. Furthermore, we may delete personal information about you (including your CV/résumé) from our database at any time and without providing any reason. Therefore, please retain your own copy of the personal information provided to us.


5. PASSIVE INFORMATION COLLECTION: COOKIES AND TRACKING TECHNOLOGY
When you visit the Careers Site, we collect certain information by automated means. Cookies are small text files that websites send to your computer or other internet-connected device to uniquely identify your browser or to store information or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and enable us to detect certain kinds of fraud. In many cases, you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available.
We also use Flash Cookies (also known as Local Stored Objects) and similar technologies to personalize and enhance your online experience. The Adobe Flash Player is an application that allows rapid development of dynamic content, such as video clips and animation. We use Flash Cookies for security

purposes and to help remember settings and preferences similar to browser cookies, but these are managed through a different interface than the one provided by your web browser. To manage Flash Cookies, please see Adobe’s website at http://kb2.adobe.com/cps/526/52697ee8.html or visit www.adobe.com. We do not use Flash Cookies or similar technologies for behavioural or interest based advertising purposes.
Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and/or web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.
We collect different types of information. For example, we collect information from the device you use to access the Careers Site, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the Internet Protocol (“IP”) address assigned to the device you use to connect to the Internet. An IP address is a unique number that devices use to identify and communicate with each other on the internet. We may also collect information about the website you were visiting before you came to us and the website you visit after you leave the Careers Site.
In many cases, the information we collect is only used in a non-identifiable way, without reference to personal information. For example, we use information we collect about website users to optimize the Careers Site and to understand website traffic patterns. In some cases, we associate the information we collect with your personal information. This Policy applies to the information when we associate it with your personal information.

Although the Careers Site currently does not have a mechanism to recognize the various web browser Do Not Track signals, we do offer individuals choices to manage their preferences that are provided in the previous sections above. The Careers Site does not collect personal information about an individual’s online activities over time and across different websites when a consumer uses the Careers Site. To learn more about browser tracking signals and Do Not Track please visit http://www.allaboutdnt.org/. We use Google Analytics as a third-party vendor. For information on how Google Analytics uses data, please visit “How Google uses data when you use our partners sites or apps”, located at http://bit.ly/2jXZ13Y. We also use Pendo as a third-party vendor. For information on how Pendo uses data, please visit https://www.pendo.io/privacypolicy/.

 

6. ACCESS AND CORRECTION
If you register on the Careers Site, you may access, review, and change your personal information stored therein by logging into the Careers Site and updating your account information. However, if you have authenticated your login via a mobile number or email address, such information cannot be updated in the same login session.
We encourage you to promptly update your personal information if it changes or is inaccurate.
Apart from information contained in your profile, where permitted by applicable law, you may request (i) access to personal information we collect, (ii) its modification or suppression, (iii) that we restrict its processing, (iv) that we cease using it (objection right); (v) that we transfer personal information to you or another organization in a structured, commonly used and machine-readable format (right to data portability), and/or (vi) that we not sell any such information. Please email us at wendy.clawson@ptpay.us
or contact us at 1483 Wall Ave, Ogden, UT 84404 with any such requests.
For your protection, we may only implement requests with respect to the information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Please note that certain personal information may be exempt from such access, correction, or suppression rights pursuant to local data protection laws.


7. SECURITY
We use reasonable organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contact Us” section below.
We hereby disclaim, as far as permitted by local laws, any liability for us and our affiliates and contractors for any personal information we collect in connection with your application that is lost, misused, illegally accessed, disclosed, altered or destroyed or not timely delivered to our Careers Site.

 

8. LINKS TO THIRD-PARTY WEBSITES
The Careers Site may contain links to other websites. This Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service to which the Careers Site links. The inclusion of a link on the Careers Site does not imply endorsement of the linked site or service by us. We encourage you to read the legal notices posted on those sites, including their privacy policies.


9. LAW APPLICABLE TO JOB APPLICATION
This Careers Site is operated from ADP Workforce Now in Dallas, TX. Accordingly, any personal information you submit to the Careers Site will be collected in ADP Workforce Now in Dallas, TX and will be subject to state of Texas laws.
The Careers Site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.


10. ABOUT CHILDREN
The Careers Site is not intended for individuals under the age of 18.


11. CHANGES TO THE POLICY
We reserve the right to amend this Policy at any time in order to address future developments, the Careers Site, or changes in industry or legal trends. We will post the revised Policy on the Careers Site or announce the change on the homepage of the Careers Site.
You can determine when the Policy was revised by referring to the “Last Updated” legend on the top of this Policy.
Any changes will become effective upon the posting of the revised Policy on the Careers Site. By continuing to use the Careers Site following such changes, you will be deemed to have agreed to such changes.
If you do not agree with the terms of this Policy, in whole or part, you can choose to not continue to use the Careers Site.

 

12. CONTACT US
If you have questions or requests, please feel free to contact us at info@ptpay.us or USPS address at 1483 Wall Ave, Ogden, UT 84404.